Welcome to PerfumeAura. By accessing or purchasing from our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. General Information
- PerfumeAura is an online store offering premium perfumes for men, women, and unisex preferences.
- By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
- We reserve the right to update these Terms & Conditions at any time without prior notice.
2. Products & Descriptions
- We strive to ensure that all product descriptions, images, and prices are accurate.
- Product packaging and bottle design may vary slightly from the images displayed.
- Fragrance performance may differ depending on individual skin chemistry and environmental conditions.
- We reserve the right to discontinue or modify products without prior notice.
3. Pricing & Payment
- All prices are displayed in Indian Rupees (₹) and include applicable taxes unless otherwise stated.
- Payments are processed securely through trusted payment gateways.
- We reserve the right to cancel orders involving pricing errors or suspected fraudulent activity.
- PerfumeAura does not store your debit card, credit card, UPI PIN, or banking credentials.
4. Orders & Acceptance
- Once your order is placed, you will receive an order confirmation email.
- Order confirmation does not guarantee final acceptance.
- We reserve the right to refuse or cancel any order due to product availability, pricing errors, or security concerns.
5. Shipping
- Orders are processed within 1–3 business days.
- Delivery times depend on your location and courier availability.
- Tracking information will be provided after your order has been shipped.
- Delivery delays caused by weather, logistics, or unforeseen circumstances are beyond our control.
6. Returns & Refunds
- Returns are accepted only for eligible products according to our Return & Refund Policy.
- Returned items must be unopened, unused, and in their original packaging.
- Approved refunds will be processed using the original payment method.
7. Intellectual Property
- All website content, including logos, images, graphics, text, and product descriptions, is the property of PerfumeAura.
- No content may be copied, reproduced, or distributed without our prior written permission.
8. Limitation of Liability
- PerfumeAura is not responsible for allergic reactions or skin sensitivities caused by fragrance products.
- Customers are advised to perform a patch test before regular use.
- We are not liable for delays, indirect losses, or damages caused by events beyond our reasonable control.
9. Privacy & Security
- Your personal information is used only to process orders, provide customer support, and improve our services.
- We use secure payment gateways and industry-standard security measures to protect your information.
- We never sell or share your personal information with unauthorised third parties.
10. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Hyderabad, Telangana, India.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
PerfumeAura
📞 Phone: +1 (720) 819-7270
✉️ Email: support@perfumeaura.co
📍 Address: Building No. 9, 13th Floor, WeWork, K Raheja Mindspace IT Park, Survey No. 64, Madhapur, HITEC City, Hyderabad, Telangana – 500081, India
